Here for your health.
Ellsworth Medical Clinic

Mon, Wed, Thur, Fri 8am - 5pm
Tues 8am - 7:30pm

Click here for map & directions

River Falls Medical Clinic

Mon - Thur 8am - 8pm
Fri 8am - 5pm

Sat 8am - 12noon

Sunday Walk-In
10 am - 2 pm

Click here for map & directions

Spring Valley Medical Clinic


Mon - Fri 8am - 5pm

Click here for map & directions

Free Clinic of Pierce and St. Croix Counties

Million Hearts 2013 Hypertension Control Challenge winners announced! Go to

Recognized Nationally for Hypertension Control

River Falls Medical Clinic Achieves Highest Level Recognition from NCQA for Commitment to Quality Care

Frequently Asked Questions

We encourage you to check directly with your insurance plan to get specific answers to questions about your coverage and benefits. Many plans have web sites and customer service numbers. You can also consult your benefit plan book or contact your Human Resources department.

Here are the answers to the most common questions we receive in our Business Office:



What is preventive care?

Services provided to evaluate and maintain your health

Medical care focused on preventing future illnesses

Screening tests to detect medical conditions before you have symptoms for certain diseases, such as colon and cervical cancer

One example of a preventive visit is an annual physical, sometimes called a well-check.

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What is a problem-related service?

Services provided to evaluate a specific problem and/or illness

Medical care focused on the history of a problem, assessing the problem and treating it.

Diagnostic tests to help your physician find the problem or the cause of a problem, make a diagnosis and develop a treatment plan.

A visit to a Healthcare Provider for a specific illness or injury, such as a sore throat or bad back, is an example of a problem-related service.

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What is a problem-related service co-payments?

Billing and coverage of Combined preventive problem visits

If a River Falls, Spring Valley or Ellsworth Medical Clinic Health Care Provider provides preventive care and evaluates or treats a problem on the same day, two separate services may be billed - a preventive service and a problem service. This billing reflects the actual services provided. Your portion of the bill will depend on your insurance coverage.

If you have questions about which services are covered, please contact your insurance company. If you have questions about your RFMC bill, please contact our insurance department 715-425-6701 or 800-514-9204.

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What is the 2009 Wisconsin Act 146?

The 2009 Wisconsin Act 146 seeks to make health care costs and charges clearer to consumers. It requires health care providers to disclose, upon request, certain charge and payment information for health care services, tests, and procedures.

Act 146 also requires health care providers to offer information on charges, payments, and possibly on their comparative quality. The Wisconsin Department of Health Services determined that this requirement will be phased in, beginning in 2011 with physicians.

The physicians' report is based on the 25 most common medical conditions (without complications) treated by physicians in Wisconsin among those under age 65. For each medical condition, the five "Related Medical Services" are listed that account for most charges by physicians. (Again, assuming there are no complications.)

Act 146 Document

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*  NIH funded study: nurse-led care coordination significantly improves care of heart disease in western Wisconsin
Heart disease is the leading cause of death in the United States for both men and women, but most pa...

*  River Falls, Ellsworth and Spring Valley Medical Clinics Recognized by CDC and Million Hearts as 2013 Hypertension Control Champions
“We commit ourselves daily to extraordinary patient care and feel honored to be recognized nationall...

River Falls Medical Clinic Achieves Highest Level Recognition from NCQA for Commitment to Quality Care
Washington, DC – The National Committee for Quality Assurance announced that River Falls Medical Cli...